PAYMENT METHODS IN THE SKATINGER ONLINE STORE

Payments through the SKATINGER EU online store www.skatinger.eu.com are generally processed in euros (EUR or €).

The seller and contracting party for orders placed through this online store is:

KB SPORT SISTEM d.o.o.
Ulica Eugena Kvaternika 7
10410 Velika Gorica
Croatia
Personal Identification Number – OIB: 96451187515
Court Registration Number – MBS: 080986530
Managing Director: Branko Pavlica
Email: info@skatinger.eu.com

PRICES AND VAT

Prices displayed to Consumers are total retail prices expressed in euros and include the applicable value added tax and other mandatory price components, unless clearly indicated otherwise.

The applicable VAT rate may depend on the country to which the products are delivered. The final applicable VAT amount and total purchase price will be displayed during checkout before the Customer submits an order with an obligation to pay.

Delivery and shipping costs are not automatically included in the displayed product price unless expressly stated. Any applicable shipping costs and other additional charges will be clearly displayed before the order is submitted.

Prices displayed to registered Business Customers may be shown as net prices excluding VAT where they are clearly identified as such.

Business Customers may be offered individual quotations, wholesale prices, quantity discounts, tiered pricing and separately agreed commercial conditions.

For deliveries to a Business Customer in another European Union Member State, VAT treatment may depend on:

• the delivery destination;
• the Customer’s business and tax status;
• the validity of the VAT identification number provided;
• the place from which the products are dispatched;
• the legal requirements applicable to the transaction.

If the legal requirements for VAT-exempt intra-Community delivery are not satisfied, the applicable VAT will be charged.

Product prices are determined individually. Although product and pricing information is carefully maintained, occasional typographical, display or calculation errors may occur.

In the event of an obvious pricing or calculation error, we may reject the order before the sales contract is concluded.

If an amount has already been temporarily reserved or charged and the order is not accepted, the reservation will be released or the amount will be refunded without undue delay.

We may change prices, discounts and promotional offers for future orders without prior notice. Such changes do not apply retroactively to sales contracts that have already been concluded.

Online prices and promotional offers may differ from prices and offers available through other sales channels.

The price applicable to an accepted order is the total price shown in the final order summary and accepted as part of the sales contract.

AVAILABLE PAYMENT METHODS

Depending on the delivery country, order value, Customer type, technical availability and any required security or creditworthiness checks, the following payment methods may be available:

• credit or debit card;
• Visa;
• Mastercard;
• Maestro, where supported;
• American Express;
• JCB;
• advance payment by SEPA bank transfer;
• PayPal;
• Klarna;
• Google Pay;
• Apple Pay;
• Revolut Pay, where available;
• payment based on a quotation or pro forma invoice;
• payment by invoice for approved Business Customers;
• other payment methods expressly displayed during checkout.

Not every payment method is available for every Customer, country or order. Only the payment methods displayed during the relevant checkout process are available for that order.

We do not charge Consumers a separate payment-method fee for standard supported consumer credit or debit cards or standard SEPA bank transfers.

Charges arising from the Customer’s separate agreement with a bank, card issuer, payment provider, currency conversion provider or telecommunications provider remain unaffected.

CREDIT AND DEBIT CARD PAYMENTS

Customers may pay securely online using an available credit or debit card.

Depending on technical availability, supported cards may include:

• Visa;
• Mastercard;
• Maestro, where supported;
• American Express;
• JCB.

When a card payment is selected, the information required to process the payment is transmitted directly to the relevant payment service provider.

KB SPORT SISTEM d.o.o. and Connect Marketplace do not store complete payment card numbers or card security codes.

An additional authentication step may be required to confirm the payment, including:

• 3-D Secure authentication;
• confirmation through a banking application;
• a one-time password or verification code;
• fingerprint or facial recognition;
• another authentication method required by the bank or card issuer.

Depending on the payment provider, the order amount may initially be authorised or temporarily reserved on the Customer’s account. The final charge is processed according to the technical procedure and terms of the relevant payment provider.

An automatically generated order acknowledgement confirms only that the order has been received by our technical system. It does not itself constitute acceptance of the Customer’s offer.

The sales contract is concluded when we send an express shipping confirmation or hand the ordered products over to the carrier, whichever occurs first.

If the order is not accepted, any existing payment authorisation or reservation will be released, or any amount already collected will be refunded without undue delay.

ADVANCE PAYMENT BY BANK TRANSFER

When advance payment by bank transfer is selected, the Customer will receive an order acknowledgement, payment request or pro forma invoice containing the information required to complete the payment.

This information may include:

• the name of the payment recipient;
• IBAN and, where required, BIC;
• the total amount payable;
• the order number or payment reference;
• the applicable payment deadline.

The Customer must include the specified order number or payment reference so that the payment can be correctly allocated to the order.

Payment may be completed using online banking or another standard SEPA bank transfer method offered by the Customer’s bank.

The order will generally be processed and dispatched only after the full amount has been received and allocated to the relevant order.

Bank transfers may take several business days, depending on the banks and countries involved.

If payment is not received within the specified payment period, we may reject or cancel the order after allowing an appropriate additional period where required by applicable law.

PAYPAL

When PayPal is selected, the Customer will be redirected to PayPal’s secure payment environment or an appropriate PayPal payment window will be displayed during checkout.

The Customer may need an active PayPal account unless PayPal offers an alternative payment option without registration.

Payment is processed by PayPal in accordance with the agreement, terms and privacy information applicable between the Customer and PayPal.

PayPal may make the availability of a particular payment option dependent on its own identity, security, fraud-prevention or creditworthiness checks.

KLARNA

Klarna payment methods may be offered depending on the delivery country, order value, Customer information and approval by Klarna.

The Klarna payment options available for a particular order will be displayed during checkout.

The use of a Klarna payment method may be subject to an identity, security, fraud-prevention or creditworthiness assessment carried out by Klarna.

Where a Klarna payment method is selected, the payment claim may be transferred to or processed by Klarna. Payments must then be made exclusively in accordance with the payment instructions provided by Klarna.

Klarna’s applicable terms and privacy information also apply to the relationship between the Customer and Klarna.

If Klarna does not approve a particular payment option, the Customer may select another payment method available during checkout.

GOOGLE PAY AND APPLE PAY

Google Pay and Apple Pay may be offered where the relevant payment method is supported by the Customer’s device, browser, card issuer and the payment service provider used by the online store.

When one of these methods is selected, the Customer confirms the payment through the digital wallet configured on the Customer’s device.

Payment authorisation may require:

• a password or device code;
• fingerprint authentication;
• facial recognition;
• another security function configured on the device.

Payment is processed through the relevant wallet provider, the Customer’s card issuer and the payment provider used by the online store.

REVOLUT PAY

Revolut Pay may be offered where it is supported for the Customer, device, delivery country and order.

When Revolut Pay is selected, the Customer may be redirected to Revolut or asked to confirm the payment through the Revolut application or another secure Revolut payment interface.

Payment processing is subject to the applicable agreement, terms and privacy information between the Customer and Revolut.

Revolut may apply its own security, authentication and fraud-prevention procedures before approving the transaction.

PAYMENT BY INVOICE FOR BUSINESS CUSTOMERS

Approved Business Customers may be offered payment by invoice following an individual commercial, security or creditworthiness assessment.

Business Customers do not have an automatic right to payment by invoice.

Where payment by invoice has been approved, the amount must be paid without deduction within the payment period stated on the invoice or individual quotation.

In the event of late payment, statutory default interest and other rights available to the Seller may apply.

Business Customers may also be required to pay statutory late-payment compensation and reasonable recovery costs where permitted by applicable law.

PAYMENT SECURITY

Payment information is transmitted using encrypted connections and processed through the technical systems of the relevant payment service providers.

Payment providers, banks and card issuers may perform security and fraud-prevention checks to prevent unauthorised or suspicious transactions.

If a payment is rejected by the payment provider, card issuer or bank, the order cannot be completed using that payment method.

In such cases, the Customer may select another available payment method or contact the relevant bank or payment provider.

Customers should never send complete card numbers, card security codes, passwords, one-time banking codes or other confidential payment credentials by email or through a contact form.

PAYMENT CURRENCY AND CURRENCY CONVERSION

Payments through the SKATINGER EU online store are generally processed in euros.

If the Customer uses a payment account or card denominated in another currency, the Customer’s bank, card issuer or payment provider may convert the payment into euros.

The conversion rate and any currency conversion fees are determined by the Customer’s bank or payment provider and are outside the control of KB SPORT SISTEM d.o.o.

REFUNDS

Where a refund is due, it will generally be processed using the same payment method used for the original transaction unless another method has been expressly agreed.

Refunds relating to PayPal, Klarna, Google Pay, Apple Pay, Revolut Pay or card payments may be technically processed through the relevant payment provider.

The time required for the refunded amount to appear in the Customer’s account may depend on the payment provider, bank, card issuer and payment method.

A refund will not result in an additional charge imposed by KB SPORT SISTEM d.o.o.

Further information about refunds following withdrawal, cancellation or an accepted complaint is available in our General Terms and Conditions and Consumer Withdrawal Instructions.

GENERAL TERMS AND CONDITIONS

CONTACT

If you have a question about a payment, refund or the allocation of a bank transfer, please contact us and include your order number:

KB SPORT SISTEM d.o.o.
Ulica Eugena Kvaternika 7
10410 Velika Gorica
Croatia
Email: info@skatinger.eu.com

This Payment Methods information was last updated on 29 July 2026.